Last Updated: October 1, 2025
At InnovateUp Solutions, we understand that academic research, thesis data, and business codes are highly sensitive assets. This Privacy Policy outlines how we collect, use, and strictly protect your information when you engage our services.
Our Core Promise: Your research idea, data, and manuscript will NEVER be shared, published, or sold to third parties. We adhere to a strict 100% Confidentiality Agreement.
1. Information We Collect
To provide our services efficiently, we may collect the following types of information:
- Personal Identity: Name, Email Address, and Phone Number (for WhatsApp communication).
- Project Assets: Research proposals, thesis drafts, raw data sets, source code, or server credentials (for web deployment).
- Transaction Data: Payment confirmation IDs (We do NOT store credit card details or banking passwords).
2. How We Use Your Data
Your data is used strictly for the purpose of fulfilling the service you have requested:
- Communication: To update you on project milestones and share drafts.
- Project Execution: Your files are shared only with the specific subject matter expert or developer assigned to your task.
- Quality Control: To run plagiarism checks using premium tools.
3. Academic Integrity & Turnitin Policy
For research scholars, the biggest concern is the safety of their document during plagiarism checks. We guarantee:
- No Repository Checks: We use authorized "Instructor Accounts" on Turnitin with the "No Repository" setting enabled.
- Result: This means your file is checked for similarity but is NOT saved in the global database. You can submit it to your university later without fear of 100% self-plagiarism.
4. Non-Disclosure Agreement (NDA)
We treat every order as if a Non-Disclosure Agreement (NDA) is signed. Specifically:
- We do not claim ownership of your work.
- We do not publish your work as a sample on our website without your explicit written consent.
- Your idea remains your intellectual property.
5. Data Retention & Deletion
To ensure long-term security:
- Active Projects: Data is stored securely on encrypted cloud servers during the project duration.
- Completed Projects: All source files, manuscripts, and codes are permanently deleted from our systems 30 days after the final delivery and approval. We recommend clients keep their own backups.
6. Third-Party Sharing
We do not sell, trade, or rent your personal identification information to others. We only share necessary data with:
- Payment Gateways: (e.g., Razorpay, Stripe) for secure transaction processing.
- Hosting Providers: (e.g., AWS, Hostinger) only if you have hired us for web hosting setup.
7. Cookies and Analytics
Our website uses standard cookies to improve user experience and analyze traffic flow. These cookies do not extract private information from your device.
8. Contact Us
If you have any questions about our privacy practices or wish to request data deletion, please contact us:
Email: support@innovateupsolutions.com
WhatsApp Support: +91 63501 28629